Purchase Terms - TAPE & CASE

FREE U.S. GROUND SHIPPING FROM $150 | BULK ORDER FROM $1000

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Purchase Terms

SHIPPING POLICY AND PRICE

  • All order before 300USD - apply UPS| FedEX | DHL | USPS shipping plan for your choice at checkout page
  • All order over 300USD is a free standart ground shipping.
  • Upgrade to EXPEDITED - 25 USD
  • all price on site not inculde TAX and SHIPPING
  • at checkout page you can find a total summ for your order BEFORE purchase

Purchase Terms

All prices quoted on our website are in U.S. dollars and are valid only in the United States. DGS USA reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or no the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, DGS USA shall promptly issue a credit to your credit card. If you are otherwise unsatisfied with your purchase, you should contact DGS USA customer service at (213) 221-10-51

You can pay

  • by credit or debit card
  • shop app
  • paypal
  • all option you can find at the bottom of our site

 

RETURN POLICY

Last updated June 01, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sale@tapeandcase.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

DGS USA LLC

Attn: Returns

RMA #

221 Halendale Beach apt 310  

Halendale Beach, 330 009  

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

 Please Note

  •        A 5% restocking fee will be charged for all returns.     
  •        Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

2132211051 

sale@tapeandcase.com 

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